YC Concierge

YC’s Concierge Team is here to assist you and your guests with your upcoming summer visits. Our goal is to provide exceptional service in planning and organizing your trip to Yellowstone Club. Whether it be airport transportation, rental car needs, dining opportunities or events, we are here to help. We are also happy to assist you with guest registration and on-property resources. Additionally, we can connect you with other departments such as the Spa, Outdoor Pursuits and Residential Services to meet your various needs. We are excited to speak with you soon.

Guest Registration & Policies

Guest Policies

GUEST REGISTRATION & POLICIES

Guests must be registered with Concierge 24 hours in advance.

Each Guest may have 8 Guest Days per season across Memberships.

Members may select two Guests to have up to 16 Guest Days per season, per Membership.

No more than 140 total Accompanied Guest Days per season, per Membership of Club use.

House Guests are allowed, but must follow same registration rules as Members and Accompanied Guests, but may not use any Club Amenities.

Please contact concierge for full Guest Policies.

Regular Summer Season Guest Policy (Summer 2024)

• Primary Member, Spouse or Vertical Member must be in residence at YC.

• Limit of 10 accompanied Guests per day per Membership.

• Regular Summer Season Dates noted below: ° June 28, 2024 - August 17, 2024

Low Summer Season Guest Policy (Summer 2024)

• In consideration of larger group requests, we will allow Members to have up to 20 accompanied Guests per day per Membership (and counts as part of the 140 Guest days per season per Membership).

• Requests for larger groups are to be sent to Concierge and will be forwarded to Club General Manager/COO and SVP of Operations. Approval is based on Club occupancy for the dates requested, at the time the request is made.

• The Primary Member or Spouse must be in residence at YC for larger groups.

• Low Summer Season Dates noted below:
June 21, 2024 - June 27, 2024
August 18, 2024 - September 22, 2024

Required Information for Guest Registration Through YC Concierge

First/last name

DOB/Age (if under 30)

Arrival/departure dates

lodging accommodations

dates the member will be

Transportation Requests

Please complete the form below to request transportation to and from Yellowstone Club or surrounding areas.

If your request is for a transportation occurring within the next 12 hours we ask that you call Concierge at (406) 995-7370 or, if it is out of our operating hours of 8:00am – 8:00pm MST, contact Classic Limo directly at (406) 585-5466.
Transportation Request Form

Classic Limo is our preferred third party vendor. To review their terms and conditions please use the link below:
Classic Limo Terms and Conditions

Car Rental Requests

Please complete the form below to request a rental car from our third party vendor, Hertz.

If your request is for a rental car within the next 12 hours we ask that you call Concierge at 406-995-7370 or, if it is out of our operating hours of 8:00am – 8:00pm MST, contact Hertz directly at (406) 750-1918.
Rental Car Request Form

Jack Creek Road Pass Requests

Jack Creek Road is a private road owned and operated by Moonlight Basin. The road requires a gate code and takes you to the small town of Ennis, Montana. Please complete the form below to request a pass and receive the gate code.

If you have recently traveled this road and believe we have all necessary information on file, please reach out to Concierge directly to request your pass.
Jack Creek Road Pass Request Form

To view directions and a map for Jack Creek Road, use the link below. As a reminder, a pass and gate code provided by Concierge is required in order to travel the road.
Jack Creek Road Directions and Map

Mail Center

9:00am-5:00pm, Monday-Friday
(406) 995-3905

The Mail Center is located to driver's left before the Member Gate.

Guidelines for Addressing Packages
“Member Name”
One Yellowstone Club Trail
Suite 161000
Big Sky, MT 59716-1000

The post office may send packages back if they do not include the PO Box /Suite and/or 9 digit zip code. PO Boxes are checked Monday-Friday.

No Saturday or Sunday Deliveries.

*If a package is arriving for a guest, please make sure that the member name is on the package so we can ensure it gets to the right person. If it is a rental, please note ‘rental guest’ with name.

*Please keep in mind, overnight deliveries are not guaranteed to arrive to YC the next day or by the time stated.