YC Concierge
YC's Concierge team is here to assist you and your guests with your upcoming winter visits. Our goal is to provide exceptional service in planning and organizing your trip to Yellowstone Club. Whether it be airport transportation, rental car needs, dining opportunities or events, we are here to help. We are also happy to assist you with guest registration and on-property resources. Additionally, we can connect you with other departments such as the Spa, Outdoor Pursuits and Residential Services to meet your various needs. We are excited to speak with you soon.
Location & Hours
(406) 995-7370
Toll-free (866) 456-2001
concierge@yellowstoneclub.com
Lakeside Lobby
8:00am - 5:00pm, Daily
Village Lobby
7:00am - 10:00pm, Daily
Rainbow Lodge
8:00am - 5:00pm, Daily
Guest Registration & Policies
• Guests must be registered at least 24 hours in advance with Concierge.
• The Club reserves the right to require identification of each Guest upon entry to the Club and when using Club facilities.
• A Membership may have up to 140 Guest days total per season.
• A Guest may have 8 Guest days per season across Memberships.
• A Membership may designate 2 Guests that are allowed 16 Guest days per season (vertical family fiancé or significant other, nonvertical family member, etc.) Designation should be made with Concierge prior to the season.
• Members are responsible for the conduct of their Guests at all times while at YC.
• House Guests are allowed and do not count toward Guest day totals. House Guests may be accompanied or unaccompanied and are limited to the Member’s home and roadways to and from the home. No use of Club amenities is allowed by House Guests.
Peak Winter Season Guest Policy (Winter 2024 - 2025)
• Peak Season dates noted as red in the calendar.
• Primary Member, Spouse or Vertical Member must be in residence at YC.
• Limit of 6 accompanied Guests per day per Membership.
• Peak Winter Season Dates noted below:
° December 20, 2024 - January 2, 2025 (Holiday Season)
° February 14, 2025 - February 17, 2025 (Presidents’ Weekend)
Regular Winter Season Guest Policy (Winter 2024 - 2025)
• Regular Season dates noted as yellow in the calendar.
• Primary Member, Spouse or Vertical Member must be in residence at YC.
• Limit of 10 accompanied Guests per day per Membership.
Low Winter Season Guest Policy (Winter 2024 - 2025)
• Low Season dates noted as green in the calendar.
• In consideration of larger group requests, we will allow Members to have up to 20 accompanied Guests per day per Membership (and counts as part of the 140 Guest days per season per Membership).
• Requests for larger groups are to be sent to Concierge and will be forwarded to Club General Manager/COO and SVP of Operations. Approval is based on Club occupancy for the dates requested, at the time the request is made.
The Primary Member or Spouse must be in residence at YC for larger groups.
• Low Winter Season Dates noted below:
° November 29, 2024 - December 13, 2024
° January 5, 2025 - February 13, 2025
° February 24, 2025 - March 6, 2025
° March 31, 2025 - April 20, 2025
Required Information for Guest Registration Through YC Concierge
First/last name
DOB/Age (if under 30)
Arrival/departure dates
lodging accommodations
dates the member will be
Transportation Requests
Please complete the form below to request transportation to and from Yellowstone Club or surrounding areas.
Transportation Request Form
Classic Limo is our preferred third party vendor. To review their terms and conditions please use the link below:
Classic Limo Terms and Conditions
If your requested transfer falls within 12 hours or less, please call Concierge at (406) 995-7370. If the request falls outside of current operating hours of 9:00am - 4:00pm MDT, please contact Classic Limo directly at (406) 585-5466.
Car Rental Requests
Please complete the form below to request a rental car from our third party vendor, Hertz.
If your request is for a rental car within the next 12 hours we ask that you call Concierge at 406-995-7370 or, if it is out of our operating hours of 8:00am – 8:00pm MST, contact Hertz directly at (406) 750-1918.
Rental Car Request Form
Jack Creek Road Pass Requests
Jack Creek Road is a private road owned and operated by Moonlight Basin. The road requires a gate code and takes you to the small town of Ennis, Montana. Please complete the form below to request a pass and receive the gate code.
If you have recently traveled this road and believe we have all necessary information on file, please reach out to Concierge directly to request your pass.
Jack Creek Road Pass Request Form
To view directions and a map for Jack Creek Road, use the link below. As a reminder, a pass and gate code provided by Concierge is required in order to travel the road.
Jack Creek Road Directions and Map